Policies are many, principles are few. Policies will change, principles never do.
At Next Level You we work with a couple of key principles. If you work with us you can expect that we will focus on these core elements with you.
We develop growth mindsets.
What is a growth mindset?
In short, a growth mindset is a belief that we can develop our intelligence and abilities through effort, learning and persistence. That we can get better at anything with practice.
The opposite is a fixed mindset, which is a belief that we are stuck with what we’ve got now, or even what we were born with. That our success, or that of others, is wholly dependent on innate skills or abilities. So if you don’t possess those abilities or skills, you are destined to have limited success, or even to fail.
What does this mean for you?
People with a growth mindset are not stifled by a need to always get it right. They are open to mistakes and changing course. When they hit the boundaries of their current thinking or abilities they get to work. They believe that progress and perfection are two different things and they aim for the former.
Those with a fixed mindset on the other hand are far more likely to get stuck when they reach a point where they don’t know what to do, or even when they need to ask for help. They may have an underlying (often subconscious) belief that they need to be perfect or 99% there with whatever they produce. Or, at the other end of the spectrum they may believe that their current best is good enough and that improvement isn’t a worthwhile or desirable pursuit.
In business this creates countless challenges as nobody knows how to successfully play all the roles they are called to perfectly every time. If you stop when you get stuck, or spend time working only on the parts of your business where you feel most comfortable and confident, you will greatly limit your capacity for success.
How does it manifest?
There are myriad ways a fixed mindset can show itself in business. Perhaps you can relate to one of these common examples:
- Being too scared to ask clients or customers for feedback
- Not using a particular social media channel where your ideal client spends time because you don’t know how
- Putting off sales calls because you’re “not good at sales”
- Letting new ideas die because you’re not sure of the first step
- Not undertaking professional development or growing your skillset
- Delegating work without clarity on the outcomes you expect
- Getting angry about a bad (but justified) review
- Seeing mistakes as failures
- Procrastinating because you can’t do it perfectly yet
- Hiding away instead of stepping up
A fixed mindset will affect you differently depending on the stage your business is at, but one thing is clear no matter where you are: it WILL hold you back.
At Next Level You our focus is on developing your growth mindset and providing the support you need to do that.
We grow behavioural flexibility.
What is behavioural flexibility?
Behavioural flexibility describes a person’s ability to adapt their behaviour to maximise an outcome in any given situation. Ashby’s Law of Requisite Variety tells us that the system or person with the most flexibility of behaviour will control the system. This means that the person with the biggest variety of potential responses to any given situation will be at an advantage over anyone else. Those with very few available responses will be severely limited in how and what they can contribute.
What does this mean for you?
We each have a natural behavioural style, and at Next Level You we introduce you to this using the Extended DISC Behavioural Profiling tool. This shows you what your natural energetic wiring looks like and helps you understand why you behave the way you do, and why others might behave differently. We all sit somewhere unique on the DISC quadrant model, no specific spot is better than another, they’re just different.
If you’re a leader in an organisation and you will have to deal with different kinds of situations every day. The greater your behavioural flexibility the greater the chance that you will have a suitable and effective response to those situations. When we aren't flexible we might not have the capacity to respond in the moment in an appropriate way. For example, if you're prone to getting mad and blowing up when things don't go your way you are at risk of alienating people and burning bridges - in the workplace and at home. This is an unresourceful manifestation of a natural energetic style, but if you can learn to adapt that style you can learn strategies that will allow you to respond in more constructive ways in the future.
Likewise you might see yourself as an introvert but your role requires you to be more extroverted at times. You may already do this, which is a demonstration of behavioural flexibility in action.
In a nutshell:
Behavioural flexibility means you are able to be whoever the situation needs you to be.
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